Hospitality tech expo
10th - 11th October | Stand K50
Fuse is partnering with Ignite and Tech on Toast to help hospitality brands build their ideal digital ecosystem.
No matter the challenge you're facing, reach out to us. Let's find your ideal tech solution.
Make An Appointment
One stand, three partners
This year Fuse has partnered with Ignite and Tech on Toast to supercharge conversations around how to craft the ideal solution for those looking for tech solutions.
Fuse
Fully integrated e-commerce
Fuse is a comprehensive, versatile e-commerce solution for hospitality brands. Fuse powers five products that drive digital revenue and capture rich customer data:
- Order & Pay at Table
- Collection & Delivery
- Gift Vouchers
- Event Ticketing
- Online Shop
Ignite
Digital marketing agency
Fusing strategy, creativity and technology for the world's leading hospitality brands. Ignite provides a fully comprehensive selection of services that help achieve your brand & business objectives. Our work always has a purpose and is results-orientated.
- Websites & e-commerce
- Bespoke App Design
- Strategy & Branding
- CRM & Loyalty
- Gamification & Filters
- Digital Marketing
Tech on Toast
Your virtual CTO
Tech on Toast simplifies the way you buy and manage your tech. The team helps you choose, buy and manage your tech so you can spend quality time with your team and your customers.
We work with over 50 of the best tech solutions in hospitality and understand what it takes to make a hospitality business grow through tech.
Join us on Tuesday 10th October 13:15-13:45 @ Seminar Theatre 10
Panel chat on: Navigating the challenges of building and managing a restaurant tech stack
Whose on the panel?
- Paul West, CEO at Fuse and Ignite
- Chris Fletcher, Founder of Tech on Toast
- Susie Clark, Head of CRM at Ignite
This panel discuss how to build your ideal tech stack and how best to manage it. We’ll also discuss the importance of integrating and connecting your customer’s digital purchasing points, and the benefits it can have on building customer loyalty
Meet The Team At Hospitality Tech Expo
Paul West
CEO Ignite & Fuse
As Founder & CEO of Ignite, Paul has been providing digital solutions to the hospitality sector for over 20 years.
Fuse was founded by leveraging the agency’s vast digital commerce knowledge-base into a versatile platform that simply delivers revenue and valuable data for brands.
Samuel Trainor
Managing Director at Ignite
Samuel is the driving force behind the agency delivering industry leading work, whether it's brands, websites, campaigns, apps, social filters and more.
Samuel pushes boundaries to deliver ground-breaking ideas that ensure our clients stand above the rest.
Chris Fletcher
Founder at Tech on Toast
Chris is your virtual CTO and has spend his entire career working in hospitality. The team simplifies the way you buy and manage your tech.
Chris is a Non Exec Director and runs an incredible podcast called Tech on Toast.
Simon Ruda
CTO Ignite & Fuse
Previously CTO of Ignite, Simon has decades of experience building e-commerce platforms and software solutions for the hospitality industry.
Simon has the capabilities to build sophisticated tech solutions.
Sophie MacDonald
Marketing Director at Fuse & Ignite
Marketing Director for Fuse and Ignite, Sophie meets some of the best hospitality brands out there.
Sophie works with hospitality brands to determine the best way to move forwards to solve their key challenges and capitalise on the best opportunities.
Susie Clark
Head of CRM at Ignite & Fuse
Susie develops innovative, data-driven CRM strategies for leading hospitality brands.
Susie leverages your customer data to drive segmentation, personalisation, automation & customer lifetime value. Susie is the leading hospitality CRM specialist.
Elizabeth Stancombe
Head of Project Management
Elizabeth delivers the biggest and most sophisticated projects across Fuse and Ignite.
Overseeing the planning big projects whilst delivering attentive support throughout, Elizabeth ensures projects are delivered seamlessly.
David Rapson
Executive Strategy Director at Ignite
David is our lead strategist and ensures all projects have the right planning in place to deliver on core objectives.
Whether it’s refining your brand, developing a new website or building your strategic business plan, David ensures the foundations are laid for success.
What support do you need? Visit us at Stand K50
Solving Tech Challenges
Dealing with tech that doesn't align with your operational demands can be hugely damaging to your brand. We have over 20 years of experience working within hospitality tech. Our team understands the challenges faced, and are experts at identifying the opportunities and can provide a clear roadmap for success.
Revenue Growth
Tap into the lucrative market of e-commerce and make more money. Whether it's a newly improved conversion-optimised website, loyalty programme, gift voucher setup or order & pay at table, we can deliver a fully integration revenue-generating bespoke solution.
Reach New Customers
Literally, sell anything. From experience gift vouchers to DJ brunches, and wine-tasting events to your own online wine shop, gift hampers and click-and-collect online ordering.
With Fuse you can sell more of anything and expand your customer base.
Driving Customer Loyalty
The team are at Hospitality Tech Expo to discuss how you can increase customer loyalty. Does your tech capture useful data and is it integrated with your CRM? Are you capitalising on all potential opportunities to capture customer data and are you sending personalised communications to your customers base?
-
Solving Tech Challenges
Dealing with tech that doesn't align with your operational demands can be hugely damaging to your brand. We have over 20 years of experience working within hospitality tech. Our team understands the challenges faced, and are experts at identifying the opportunities and can provide a clear roadmap for success.
-
Revenue Growth
Tap into the lucrative market of e-commerce and make more money. Whether it's a newly improved conversion-optimised website, loyalty programme, gift voucher setup or order & pay at table, we can deliver a fully integration revenue-generating bespoke solution.
-
Reach New Customers
Literally, sell anything. From experience gift vouchers to DJ brunches, and wine-tasting events to your own online wine shop, gift hampers and click-and-collect online ordering.
With Fuse you can sell more of anything and expand your customer base. -
Driving Customer Loyalty
The team are at Hospitality Tech Expo to discuss how you can increase customer loyalty. Does your tech capture useful data and is it integrated with your CRM? Are you capitalising on all potential opportunities to capture customer data and are you sending personalised communications to your customers base?
What's next? It's your move.
Here are some options:
-
Let’s start the conversation, email: hello@fusebyignite.com or call 020 7697 0151
-
Organise an appointment at the show, email: hello@fusebyignite.com
-
Come along and see us at the show – we’re stand K50
Stand design by Quadrant2Design
Insights and Conversations around Hospitality Technology
Podcasts, Surveys and blogs
Browse our thoughts on all of the latest hospitality tech chatter.
- Tech on Toast Podcast
- Market Research Survey – what are hospitality marketers and operators current challenges? Phenomenal insights from our industry.
- Various blogs on the most exciting opportunities hospitality tech has to offer
Got a questions for us?
Send your questions to: hello@fusebyignite.com
Digital Diaries
A quick video from Chris on challenges hospitality marketers and operators are facing when it comes to building and managing their tech stack... and great advice on how to tackle those challenges!
Integrate E-Commerce into your marketing strategy
Sophie, our Marketing Director chats with Chris, from Tech on Toast, about how to integrate e-commerce into your marketing strategy. The opportunities are endless, but you need a plan and e-commerce needs to be fully integrated. Campaigns, sales funnels and events are all necessary elements of a restaurant marketer's strategy... and Sophie outlines how best to go about it.
Featured Articles
Navigating Restaurant Integration Complexities
In light of the Hospitality Tech Expo show we’re attending on 10th-11th October 2023, we wanted to discuss topics that…
Choosing the right tech solution: A guide for restaurant marketers and operators
Analysing Operational Requirements: The Foundation of Tech Success Just like a master chef needs to know their ingredients, you need…
How do you buy your hospitality tech? The results.
Chris from Tech on Toast, and the team at Fuse pulled together this survey to better understand how hospitality marketers…
